General Terms and Conditions of Sale

Preamble:

This site is published and operated by "brindecuivre". The general terms and conditions of sale apply to all orders placed and for all articles and services offered on the site www.brindecuivre.fr The site www.brindecuivre.fr reserves the right to modify, adapt these general terms and conditions of sale at any time and without notice. The applicable conditions are those in force at the time of placing the order, so it is recommended that these be read before each purchase on the site. We consider that by validating your order, you accept without reserve the general sales conditions after having read them.

Product:

The products offered by Brin de cuivre each have a product sheet where the essential characteristics are mentioned, as well as a visual and a description. The photographs are intended to be as faithful as possible to the products, but Brin de cuivre cannot guarantee a perfect similarity of the products, particularly for the colours. Furthermore, the products offered to you are those presented on the site, while stocks last.

Prices:

As a self-employed person subject to VAT, the prices shown are inclusive of VAT, excluding delivery costs, intra-community VAT number FR15450193685. The prices of the products sold are those in force on the day the order is taken. They are denominated in euros and calculated inclusive of all taxes. The shipping costs vary according to the amount of the order and its destination, the total price will be notified on the order in the basket during the purchase confirmation. The seller reserves the right to modify its prices at any time. However, he undertakes to invoice the goods ordered at the prices indicated when the order is placed.

Ordering:

All orders are placed on the brindecuivre.frwebsite, following the instructions provided on the site for this purpose. The information given by the buyer when placing an order is binding. In the event of an error in the wording of the addressee's details, Brin de cuivre cannot be held responsible for the impossibility of delivering the product. Brin de cuivre recommends that its customers carefully check the content of the information they provide when ordering. Orders are only final when they have been confirmed by the payment of the price by the buyer. As soon as your order has been validated, BRIN DE CUIVRE will send you an order confirmation e-mail summarising your entire order as well as a tracking number.

Electronic signature:

In accordance with the law of 13 March 2000 on electronic signature, any order form signed by the buyer by "double click" constitutes an irrevocable acceptance which can only be called into question in the case restrictively provided for in these general conditions of sale as "right of retraction". The "double click" associated with the authentication and non-repudiation procedure and the protection of the integrity of the messages constitutes an electronic signature. This electronic signature has the same value between the parties as a handwritten signature.

Methods of payment:

To pay for his order on the site www.brindecuivre.fr, the consumer has several methods of payment. Namely:
- By credit card via the secure payment system Payplug
- By Paypal

Payment is made in a single transaction which includes the amount of the product(s) and delivery costs if any. The buyer must pay the full amount of the order, which will only be sent upon receipt of payment.
The seller reserves the right to cancel any order from a buyer with whom there is a previous payment dispute.

Availability:

In case of unavailability of product after placing the order, the buyer will be informed by email of the delivery of a partial order or the cancellation of his order. If the debit has already occurred at the time of the information given on the unavailability of the product, a request for reimbursement of the sums incurred is made, an information email is then sent to the buyer on this subject.

Delivery:

Delivery is made to the location indicated by the buyer on the order form, so please check your delivery details to ensure your order is delivered to the correct address. Brin de cuivre is not responsible for an error in the address entered by the buyer and will not be able to return the goods. The delivery time indicated at the time of registration of the order is given as an indication only and is not guaranteed. Any reasonable delay in the delivery of the products shall not give rise to the allocation of damages or the cancellation of the order in favour of the buyer. The transport risk is borne entirely by the buyer.

Shipping costs:

Postage is free for all orders to mainland France of more than 10 euros.

For shipments within Europe, the flat rate shipping cost is 6 euros. For international shipments outside Europe and shipments to French overseas departments and territories, the flat-rate shipping cost is 8 euros.

Responsibilities:

The seller cannot be held liable if the non-execution or delay in the execution of one of its obligations described in these general terms of sale results from a case of force majeure. In this respect, force majeure is understood to mean any external, unforeseeable and irresistible event within the meaning of Article 1148 of the Civil Code. The responsibility of the seller cannot be implemented in the case of disturbance, theft, total or partial strike of the postal services.

Right of withdrawal and return of products:

In accordance with article L.121-20 of the French Consumer Code, for any distance selling transaction, the buyer has a period of fourteen days from the delivery of his order to return the product to the seller for exchange or refund, without penalty except for the return costs. Prior to any return, the buyer must indicate his intention by means of a return form available on the site and the buyer must wait for an agreement by email before making the return. The return will be made by tracked mail, to the following address, unless otherwise specified

Brin de cuivre 8 rue Michelet 42000 SAINT- ETIENNE

The items must be returned in perfect condition for resale, they must not have been worn or damaged in any way. If this is not the case, the products will not be reimbursed, taken back or exchanged.
The reimbursement to the buyer will be made within 30 days of receipt of the goods by BRIN DE CUIVRE, following the exercise of the right of withdrawal.
In the event that BRIN DE CUIVRE makes an error in the conformity of the goods (quantity, colour, etc.), the cost of returning the goods shall be borne by BRIN DE CUIVRE. In this case, the customer must return the product by tracked mail and attach the proof of the shipping costs to the package. The carriage costs will not be able to exceed the 2 euros including all taxes, otherwise a preliminary request of agreement with Brin de Cuivre will have to be emitted. The carriage costs will be then refunded or transformable into vouchers. BRIN DE CUIVRE does not refund or exchange the articles sold or in promotion.

Protection of personal data:

The information and personal data concerning the purchaser are necessary for the treatment of the orders and the commercial relations. In compliance with the Data Protection Act and in application of Article 27 of Law 78-17 of 6 January 1978, BRIN DE CUIVRE undertakes under no circumstances to distribute this information to a third party or any commercial organisation. The buyer can access at any time the information concerning him and proceed to the modifications which he considers necessary by sending an email to (contact@brindecuivre.fr) by specifying in the object "Service suivi clientèle".

Intellectual property:

All the elements, brands, drawings, logos, graphics and models appearing on the www.brindecuivre.fr website are the exclusive property of the brand. Reproduction or use of all or part of these elements is only authorised for the exclusive purpose of information for personal and private use, and any reproduction and use of copies made for other purposes is prohibited.

Credits:

Website created by Ekypia
Design and logo by Vert Pivoine
Photographs by Delphine Monteyremard